As the Maintenance Dev you'll join a development Squad made out of other developers, a Product Designer and a Product Manager.
Your mission will be to make sure that all the tickets raised by the customers are handled efficiently and solved in accordance to our SLA policy.
To achieve this you'll be in close relationship with the Support team and with the agronomists from the Ops team.
You'll be the interface and the main link between these teams and your Squad.
You'll take daily decisions about how to handle tickets through some coding, manipulating the database, setting up some workarounds before a long lasting solution or any other solution you find efficient.
You'll be a major actor for our users retention and satisfaction.
As a Dev, you'll also participate in the other technical tasks of the Squad meaning story's coding in addition to bugs tracking and solving.
Characteristics of the role
Role: Maintenance Developer
Type of contract: Permanent
Context: Growth of the company and the Development department
Your role and responsibilities
Skills, qualifications and abilities?
About Soil Capital
Soil Capital is a mission-driven company with expertise in regenerative agriculture and low-carbon transition of agricultural systems. Operating internationally, Soil Capital's ambition is to accompany farmers in the transition of one million hectares to more profitable and regenerative agriculture by 2025.
We have developed Europe's first certified carbon payment programme for farmers, called Soil Capital Carbon. It allows farmers to measure and certify their carbon footprint each year, while valuing their reduced carbon emissions and/or increased soil carbon storage on the carbon markets. Agricultural and food companies use Soil Capital Carbon as a transition tool to engage their farmers in a certified low-carbon approach and build new value opportunities through the development of certified low-carbon value chains.
Soil Capital Carbon is supported by mySoilCapital, a farmer and partner portal that collects, process and delivers data so that farmers and partners can implement better regenerative and low carbon agriculture.
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